Who We Are

borellivoza operates as a financial education and team motivation service provider based in Australia. We help businesses build stronger teams through practical financial literacy programs and workplace motivation strategies.

Our registered address is 34 E Rose St Armadale VIC 3143, Australia, and we can be reached at help@borellivoza.com or +61263625168 for any privacy-related questions.

Information We Collect

We collect information that helps us provide better services and understand how our programs can benefit your team. This happens in several ways:

How We Use Your Information

Your information helps us deliver meaningful programs and maintain ongoing relationships with the businesses we serve. We use collected data for these specific purposes:

We also use your information to schedule sessions, send program materials, track participation, and measure the effectiveness of different approaches with your team.

Communication is essential for ongoing support. We'll send updates about new resources, program reminders, and relevant financial education content that might benefit your workplace.

Your Rights Under Australian Privacy Laws

The Privacy Act 1988 gives you specific rights regarding your personal information. We respect these rights and make it straightforward to exercise them.

To exercise any of these rights, simply email us at help@borellivoza.com with your request. We'll need to verify your identity before making changes, but we'll respond promptly to all legitimate requests.

Data Security and Protection

We take protecting your information seriously because trust forms the foundation of effective business relationships. Our security measures include both technical safeguards and operational procedures.

All data is encrypted during transmission and storage. We use secure servers located in Australia, regular security audits, and limit access to personal information to essential staff members who need it for program delivery.

Data Sharing and Third Parties

We don't sell your information to anyone. However, we do work with carefully selected service providers who help us deliver better programs and maintain our operations.

All third parties we work with are bound by strict confidentiality agreements and must meet Australian privacy standards. They can only use your information for the specific services they provide to us.

Retention and Deletion

We keep your information for as long as it's useful for providing services and meeting our legal obligations. Different types of data have different retention periods based on their purpose.

Contact information and program participation records are retained for seven years after your last interaction with us, which allows us to provide references and support for alumni teams who may need documentation of their training.

Website analytics data is anonymized after 26 months, while financial records are kept for the periods required by Australian taxation law. Marketing communications data is deleted immediately upon unsubscribing.

Cookies and Website Analytics

Our website uses cookies to improve your browsing experience and help us understand which resources are most valuable to visitors. You can control cookie preferences through your browser settings.

We use Google Analytics to track website usage patterns, which helps us create better content and improve site navigation. This data is aggregated and doesn't identify individual users.

Essential cookies enable basic website functionality and can't be disabled. Optional cookies for analytics and user experience improvements can be turned off without affecting core site features.

International Data Transfers

We primarily store and process data within Australia using local service providers. When we occasionally use international services, we ensure they provide adequate protection for Australian residents' personal information.

Any transfers outside Australia comply with Privacy Act requirements, including appropriate safeguards and contractual protections that maintain the same level of privacy protection you'd expect domestically.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we'll notify active clients and website subscribers directly.

Minor updates, such as clarifications or contact detail changes, will be posted here with an updated revision date. We encourage you to review this policy periodically, especially before participating in new programs.